Service areas
My home office is in Aventura, Florida. I grew up on eastern Long Island, and I lived in Austin.
Work runs remote-first everywhere, with in-person time across South Florida and on-site sessions elsewhere by arrangement. Pick your area to see what I fix there and the questions owners ask most.
20-minute call. We'll identify the biggest system, sales, CRM, or follow-up leak and point you to the right next step.
Home base. Owner-led businesses between North Miami Beach and Hollywood: professional services, real estate, healthcare, hospitality, and family companies.
My home office is in Aventura. I meet South Florida clients in person when it helps and run most of the work remotely.
Business operations in Aventura →Miami-Dade, from Brickell to South Miami and Kendall. Relationship-driven businesses where follow-up speed decides who wins the deal.
My home office is in Aventura. I meet South Florida clients in person when it helps and run most of the work remotely.
Business operations in Miami →Nassau and Suffolk. Contractors, practices, and family businesses that have outgrown the owner remembering everything.
I grew up on eastern Long Island and keep a professional mailing address in East Quogue. Work runs remote-first, with on-site sessions on the Island by arrangement.
Business operations in Long Island →Seasonal and year-round East End businesses. Fix the gaps in winter so summer does not run the owner into the ground.
I grew up in East Quogue. East End work runs remote-first, with on-site sessions by arrangement.
Business operations in Hamptons & East End →The five boroughs. Firms and owner-led teams that need the business out of the founder’s head and into a system.
New York City work runs remote-first, with on-site sessions by arrangement.
Business operations in New York City →Austin, Dallas–Fort Worth, Houston, and San Antonio. Fast-growing owner-led companies whose systems have not kept up.
I lived in Austin. Texas work runs remote-first, with on-site sessions by arrangement.
Business operations in Texas →Founders and operators in Austin and the suburbs north of it, where experiments need to turn into a repeatable operating rhythm.
I lived in Austin. Work here runs remote-first, with on-site sessions by arrangement.
Business operations in Austin →Most of the work does not need a room. The parts that do get one.
Step 1
A 20-minute triage call, then a short questionnaire you can answer by voice memo. Most businesses know their biggest leak within a week.
Step 2
Fixed-scope phases with a written outcome. Working sessions happen over video, and the OpsPal team builds what we design.
Step 3
On-site time goes to workflow mapping, rollouts, and team training, in South Florida and wherever else the work needs a room.
Build work is delivered with OpsPal, the studio I founded in Aventura. Read OpsPal's Google reviews →
Twenty minutes is enough to name the problem and decide whether it is worth fixing now.
Find My Biggest Leak